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Amazon: The Absolute Worst Site for Ordering Office Supplies
Everybody has differing opinions on what makes a site terrible. Then again some people will use very simplistic comparisons and rate sites as being best in class when they are simply adequate. Maybe...
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When Staples Loses, Everyone Wins
Below is a data chart. It is based on facts, data points, that can be demonstrated. I make that distinction because I am sure you have seen more than one meaningless chart used in an attempt to give...
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Staples Supports BCA
Here is a Pink Ribbon product that showed up on the Staples website back in September 2010. Note the price at that time of $4.49: The following verbiage appeared below the product: Here is the same...
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Survival of the Fittest
Some think that survival of the fittest means that only the biggest and strongest will survive. If this were true, then a tyrannosaurus rex really would be the CEO of Amazon instead of the fantasy of...
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Beyond Broken
If you are in the office products industry you have likely heard of the Staples New York fiasco by now. In case you haven’t, Staples bid one penny on around 200 of the top office supply items used by...
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Rise of the Chain Store Hackers
The 56 million security breaches Home Depot allowed by not upgrading their systems has dwarfed Target’s 40 million indiscretions. Home Depot knew of the problem and was warned multiple times, all the...
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Profiting From Breast Cancer
You would be hard pressed to find anyone who’s life has not been touched in some way by this terrible disease. Even the hint of profiting from it is utterly revolting. Most companies are good citizens...
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Bezos’ Disingenuous Response
Many of you have seen the New York Times article on Amazon culture (see it here) and hopefully you took the time to see Jeff Bezos response here. Mr. Bezos begins his response with “Dear Amazonians.”...
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Amazon’s Shell Game
Much has been said about Amazon’s customer experience, how it’s the greatest ever, how they use data to maximize the experience, yada, yada, yada. While it is true that most of this admiration comes...
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Amazon Business Baloney
Amazon announced last week that their new Amazon Business division had reached one billion dollars in sales. Impressive, right? Not so fast. First I have a confession to make: My wife had an...
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